Over the years, I have succeeded and failed as an entrepreneur. The lessons I learned might help you either as you start a new business more..

Setting the right tone at the beginning of a meeting may require you to say nothing at all. In this episode, I share a different more..

Call back episode #179 recorded March 04, 2019 Look around and see who’s going to jump up and take out the garbage. Who will take more..

Thanksgiving Day is a wonderful time to gather and celebrate with family and friends. This time of year (all the time, for that matter) is more..

In this episode, I share with you a brief essay I wrote about how the workplace needs to change. We are all hoping for fundamental more..

Imagine being stuck in a meandering conversation with no end in sight. In this week’s podcast, I suggest practical ways to plan when and how more..

Many topics, tasks or even people are carelessly brushed aside because they are deemed dispensable, unimportant and trivial. While some things are considered “nice to more..

When you drop a precious item, it breaks into tiny pieces. Similarly, as communicators, we risk to create noise and confusion to those around us. more..

When you are always on, that means you’re never off. Living in a 24/7 world of pervasive connectivity, we are challenged to find rewarding moments more..

Do you frequently think of the cost of poor communication? As it is getting easier to spread the word, it also is getting more expensive more..

E-mails can be incredibly beneficial or simply a brutal part of our day. In this multi-part series, I discuss the value of stepping away and more..

Do you ever think why people hate getting e-mails and delete them so quickly? In this multi-part series, I get to the root of writing more..

Why are people misunderstood? In the third installment of this series, I talk about what to do if the misunderstanding is really your fault and more..

Call Back Episode #167 recorded November 20, 2020 When writing chapter 14 of the book “Noise,” I was inspired to design a simple deck of more..

Why are people misunderstood? In the second installment of this series, I talk about what to do if the misunderstanding is not at all your more..

Why are people misunderstood? In the first installment of this series, I talk about how to lower the level and frequencies of misunderstandings that happens more..

What starts as constructive criticism can often devolve into useless complaining. I talk about different ways to break the cycle of negativity and change the more..

Making resolutions are hard. In this episode, I’m talking about making better, smarter BRIEF resolutions. more..

For our 200th episode, I take a moment to celebrate, consider and reflect on key learnings over the years both in doing this podcast and more..

Call back episode #94 recorded June 17, 2019 The place where you work is sucking the life out of everyone – it’s just how we more..

Call back episode #105 recorded September 04, 2019 If you had some quiet time, what would be the sounds you’d hear other than silence? Strong more..

Call back episode #69 recorded December 17, 2018 If you’re watching television and the sound gets too loud, you grab the remote control and hit more..

Call back episode #143 recorded May 04, 2020 We are all using the term “virtual” these days but it can be terribly misleading. What are more..

Call back episode #142 recorded April 27, 2020 18 years ago, I was a tech marketer that developed (oddly enough) a sub-specialty in video teleconferencing more..

Charley tackles questions about how to learn BRIEF principles outside of a team setting…and how to make them stick. more..