In a survey of 1,000 professionals we disclose and discuss how constant connectivity is affecting our performance. Is always being plugged in helping..

Nobody wants to be pushed, persuaded, swayed or sold something. Nowadays, powerful persuasion is ironically what’s killing civil discourse and making everyone tune..

Writing down every word verbatim in the middle of a conversation, call or a meeting is a quick ticket to getting lost in..

The ugly reality is an errant word or simple comment is all it takes to send a conversation off track. Who’s to blame

What’s the hidden risk of repeating yourself? When people are easily distracted, it may be worth restating, reiterating or rephrasing. Just don’t overdo

Some comments can derail conversations and send people down a rabbit hole or over the edge. There’s wisdom to know when to keep..

If you had to speak to an important, influential and busy executive, you’d expect brevity to be built in. Yet there’s a totally..

Very few people are good listeners and the majority get no formal training to improve this valuable skill. We’ve all felt the frustration..

In a world that’s always on, we feel drained. Ironically, we need to unplug to recharge. Finding critical moments for quiet in our..

We all know people that are longwinded, confusing and unclear. But there’s also a segment of professionals that needs to speak up and..