Call Back Episode 137- Say No, Not Now. Recorded on March 30th, 2020. When distractions, disruptions and competing priorities charge into our daily lives, how more..

Call Back Episode – 276 – 5 Mistakes when communicating to busy, burdened leaders. Originally recorded Mar 6, 2023. Professionals that are in important leadership more..

Is active listening one of your superpowers? Do you bail when you are in conversations that don’t interest or connect with you? Are some people more..

Getting to the root cause is something many people struggle with when they communicate. They spend inordinate amounts of time talking about symptoms, not the more..

Every leader is going to get tossed a tough question. The question is whether you’ll be ready to respond with clarity, courage and conviction, or more..

A colleague of mine, Grace Foster, wrote an insightful article for Forbes magazine this summer about the value of English majors in an age of more..

There’s a risk of letting AI tools communicate for you. In the business world, it’s being referred to as “AI slop” and leaders are increasingly more..

As communicators, where do we fit in a world that is being transformed by artificial intelligence (AI) tools and technologies? Will the technology race beyond more..

The acronym K.I.S.S challenges us to “keep it simple, stupid.” The problem with that infamous adage is that nobody wants to look stupid, so they more..

A BRIEF Map is a powerful communication tool. The acronym spells it out clearly: background; relevance; information; ending; follow-up. In this episode, I give you more..

There’s a strong, hidden connection between comedy and clarity. When communicating, there’s a fundamental difference between your point (the “what”) and the payoff (the “so more..

The best presentation is always a conversation. It should never fall flat because of a lame format or feel like a performance where people clap more..

Imagine being in a conversation that is clearly one-sided and you feel the irresistible inclination to interrupt them so you can say something. Though this more..

It’s easy for people to talk badly about others when they aren’t there. Though nobody likes a gossip, many of us like to gossip. In more..

If AI does the hard work for us, will it kill the development of our professional identity? A recent article in Harvard Business Review (“AI more..

It’s tough to be direct. Being a clear and concise communicator hinges on your ability to start strong and never bury your lead. Speaking in more..

We all face moments where we need to teach, brief, or explain topics that are dry, technical, tedious or simply boring. In this episode, I more..

Stop trying to convince people they have issues, challenges and problems. It doesn’t work. What’s more effective is a principle of quiet influence based on more..

There’s a tendency for communicators to bury listeners in a mound of context. By spending too much time setting up the story, an audience can more..

What’s your method to prepare before you speak? Most people don’t have one and are left thinking while they’re talking. We feel the pain as more..

Getting away as a team is often critical, but that time is often squandered. In this episode, I provide six different considerations to help you more..

In marketing, word-of-mouth testimonials are among of the most effective ways to promote a product or service. For professionals, having people on your side is more..

The most interesting people have a unique ability to be much more interested in those around them. In this episode, I explore the possibility of more..

While watching a sports interview with a Hall of Fame NFL quarterback, I learned a powerful lesson: loneliness leads to mastery. It takes dedicated time more..

You can’t create the next big idea in a sea of chaotic collaboration. Innovation can be deliberately accelerated by giving small teams time together to more..