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This podcast can help you become an effective and efficient communicator in an age of information overload. Enjoy (just saying)!

Ep. 376 – What’s the cost of confusion?

What’s the return on investment (ROI) if your organization is filled with clear communicators? In a recent conversation with a business consultant, I was challenged to measure it mainly in time savings. In my experience, however, that’s the easy answer. The deeper one is calculating the hidden impact when you cause chaos and confusion?

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