Leaders can be passionate, powerful and captivating. Nearly all of them are completely convinced that their explanations are crystal clear – and they’re not. The more..
There’s so much to gain when dealing with past pressures and pain. By embracing and sharing stories of our own struggles, conflicts, failures and frustrations, more..
Nobody likes to be the bearer of bad news, yet it’s part of everyone’s professional life. Taking great care to manage tough conversations can ease more..
Learners need to learn to monitor early on warning signs that their organization isn’t aligned. Waiting and hoping to see positive results is not a more..
Becoming a better writer means learning to cut, trim and omit needless words. In an attention-starved world, concise writing means being ruthless on what really more..
In this week’s episode, I discuss how people often confuse hoping for understanding with actually knowing if their message was received. I provide three key more..