You expect a leader to talk like one. However, in a variety of moments professionals talk like amateurs. They speak over and for their subordinates, more..
Like a picture hanging on a wall, any message must periodically be adjusted, cleaned, and even rehung entirely. Communication can easily get tired, out-of-date, and more..
If something doesn’t matter, why do we keep talking about it? As you sit in enough meetings and conversations, you can easily conclude that people more..
Recent research indicates that spending time online, especially on social media, fundamentally changes our perception of time. If asked how much time do you think more..
One of the most important aspects about effective communication is being able to get what you want. Whether it’s landing a sale, gaining a leader’s more..
What drains your time every day? For many professionals, it is long meetings, useless e-mails, and endless conversations. During these moments, we feel helpless and more..
Great leaders learn to earn people’s attention. Others fall far short by assuming they have it and treat people like a captive audience. I recall more..
After seeing an interview with comedian John Mulaney, I became even more convinced of the close connection between clear communication and stand-up comedy. During the more..
Every professional will face challenging circumstances, tasks, and decisions. With all our busy schedules, however, many of us will not set aside enough time alone more..
Most meeting start weak and never gain momentum. It’s up to the designated meeting leader to start every meeting with clarity, organization, conviction, and purpose. more..
We choose where we invest our attention, and headlines are powerful tools to get that done. Recently, I inadvertently defaulted to a lame opening and more..
One of the most important roles of any successful professional is to lead a program (or project) to completion. Throughout the entire process, from start more..
In moments of inspiration, frustration, or even desperation, we need to deliberately choose our communication outlets. Getting that wrong might create conflict, build burdens, and more..
In the best presentations, you and the audience don’t notice at all that you’re presenting. Like breathing, it can either be something you pay too more..
What do you do when people habitually approach you with complaints, criticism, and unconstructive comments? Most of don’t like it, yet we play along and more..