To me, clarity is what matters, not selling books, doing a podcast, or making appearances. After a decade publishing books on brevity and clarity, I more..
If change is the only constant, why aren’t professionals, teams and organizations keeping their message up to date? Whether it’s economic, political, technical or strategic more..
As the release of my third book “Quiet Works: Make silence the secret ingredient of the workday” approaches, I take time to field some questions more..
As the release of my third book “Quiet Works: Make silence the secret ingredient of the workday” approaches, I take time to field some questions more..
As the release of my third book “Quiet Works: Make silence the secret ingredient of the workday” approaches, I take time to field some questions more..
A recent “ice cream” incident at a restaurant got me thinking about my immediate reaction when I first saw Plymouth Rock in Massachusetts. Spoiler alert: more..
Do you find it a struggle to engage in formal, one-on-one conversations at work? For many managers and subordinates, these scheduled exchanges can seem stale, more..
Going deeper can be quite difficult, especially when there’s so much competing for our attention. Our value and impact are greatly diminished by impulsively skimming more..
The term bottom-line-up-front (BLUF) is widely known in military and governments circles. Regardless of how many people are familiar with the acronym, most end up more..
Professionals often overemphasize the value of collaborative work. Time spent together is frequently less valuable because we buy into underlying falsehoods without question or deeper more..
What if your words of “wisdom” turn out to lead others to damaging results. Many people inadvertently and impulsively blurt out a “you should” or more..
What really happens when your credibility is lost? Finding inspiration from a memorable audition scene in the movie “Walk the Line,” I isolate three different more..
Poorly run meetings are often a bi-product of people repeating bad habits they have experienced over time. Creating meetings that drive collaboration and connection – more..
When you have something important to announce, do you take more time thinking about the messages you want to deliver than the people you’re empowering more..
Every executive or leader I’ve encountered all think that they are clear. Nobody thinks to themselves, “wow, was I so confusing in that last conversation!” more..
You expect a leader to talk like one. However, in a variety of moments professionals talk like amateurs. They speak over and for their subordinates, more..
Like a picture hanging on a wall, any message must periodically be adjusted, cleaned, and even rehung entirely. Communication can easily get tired, out-of-date, and more..
If something doesn’t matter, why do we keep talking about it? As you sit in enough meetings and conversations, you can easily conclude that people more..