Every executive or leader I’ve encountered all think that they are clear. Nobody thinks to themselves, “wow, was I so confusing in that last conversation!” more..
You expect a leader to talk like one. However, in a variety of moments professionals talk like amateurs. They speak over and for their subordinates, more..
Like a picture hanging on a wall, any message must periodically be adjusted, cleaned, and even rehung entirely. Communication can easily get tired, out-of-date, and more..
If something doesn’t matter, why do we keep talking about it? As you sit in enough meetings and conversations, you can easily conclude that people more..
Recent research indicates that spending time online, especially on social media, fundamentally changes our perception of time. If asked how much time do you think more..
One of the most important aspects about effective communication is being able to get what you want. Whether it’s landing a sale, gaining a leader’s more..
What drains your time every day? For many professionals, it is long meetings, useless e-mails, and endless conversations. During these moments, we feel helpless and more..
Great leaders learn to earn people’s attention. Others fall far short by assuming they have it and treat people like a captive audience. I recall more..
After seeing an interview with comedian John Mulaney, I became even more convinced of the close connection between clear communication and stand-up comedy. During the more..