The sign of a declining civilization is the inability of its citizens to communicate openly, respectfully and politely. How do we get it back? Links: more..
When leaders give an order or provide direction, they’re frequently far from clear. Why is it so uncommon for leaders to be understood? Links: BRIEF more..
How can we plan for significantly better meetings, ones that don’t make people angry but help them get important things done? Links: BRIEF Map download more..
After-action reviews (AARs) are feedback sessions meant for groups to make important adjustments and improvements after meetings, training or missions. They are often a waste more..
A declassified World War II OSS/CIA field manual shares hidden instructions that guided average citizens to subvert their own employers. Today, it reads like an more..
How can we learn to put more balance back into our meetings, presentations and conversations? It turns out two different sports hold the answer. Links: more..
Why are most of us are not naturally gifted at crafting great questions? After all, it’s the key to unlocking better conversations and building stronger more..
Our open work environments are a battle of fostering creativity and collaboration versus privacy and protection from constant distractions. Links: Office space scene: https://www.youtube.com/watch?v=wNai8OYhdxA more..
Have you ever heard of “the Irish goodbye?” Learn what it takes to master those difficult farewell moments we all need to face. Links: Hollywood more..
Precise communicators, like snipers, hit the target consistently because they take careful aim. Learn how shooting and speaking relate. Links: Scene from “The Patriot”: https://www.youtube.com/watch?v=L8FTbA38yuc more..
So many people ask me about body language. Let’s dive into why an interview scene from Talladega Nights can set you straight. Video Clip : www.youtube.com/watch?v=M8PP3QU7wjI more..