What’s the hidden risk of repeating yourself? When people are easily distracted, it may be worth restating, reiterating or rephrasing. Just don’t overdo it (like more..

Some comments can derail conversations and send people down a rabbit hole or over the edge. There’s wisdom to know when to keep your mouth more..

If you had to speak to an important, influential and busy executive, you’d expect brevity to be built in. Yet there’s a totally different (longer) more..

Very few people are good listeners and the majority get no formal training to improve this valuable skill. We’ve all felt the frustration talking to more..

In a world that’s always on, we feel drained. Ironically, we need to unplug to recharge. Finding critical moments for quiet in our day will more..

We all know people that are longwinded, confusing and unclear. But there’s also a segment of professionals that needs to speak up and doesn’t say more..

Leaders can be passionate, powerful and captivating. Nearly all of them are completely convinced that their explanations are crystal clear – and they’re not. The more..

There’s so much to gain when dealing with past pressures and pain. By embracing and sharing stories of our own struggles, conflicts, failures and frustrations, more..

Kind words from a boss or client not only lift our spirits but also motivate and move us. We all need to learn to lead more..

You feel the frustration being stuck in a long meeting only to realize that what was covered could have been better delivered in an e-mail. more..

Nobody likes to be the bearer of bad news, yet it’s part of everyone’s professional life. Taking great care to manage tough conversations can ease more..

Learners need to learn to monitor early on warning signs that their organization isn’t aligned. Waiting and hoping to see positive results is not a more..

Becoming a better writer means learning to cut, trim and omit needless words. In an attention-starved world, concise writing means being ruthless on what really more..

Delivering a convincing message is tough. Challenge yourself to define the gist in as few words as possible. It’s a game worth playing to boil more..

It’s no surprise that Elon Musk and Tesla have been on a roll. It started a decade ago with a clear and concise story declaring more..

Some important insights on making the story your own versus sharing a half-hearted rendition. more..

If you don’t know what your weaknesses are, you’ll never be able to conquer them. more..

In this week’s episode, I discuss how people often confuse hoping for understanding with actually knowing if their message was received. I provide three key more..

Losing your temper is one the fastest tickets to becoming longwinded and a recipe for hurting your reputation. more..

Getting overly enthusiastic can actually shine too much light on your new idea and blind people. more..

Nobody loves going on a job interview. So, turning them into a confident and comfortable conversation will set you apart. more..